COUPON REDEMPTION MODULE

Manage coupon addition and coupon redemption functions with this versatile coupon module. The module includes a real time coupon code generator which can produce unique coupon codes by embedding a coupon token in any store page and in emails which are capable of using the specific module token. You can use the special POINTS coupon for points redemption. This special coupon can maintain a balance and can be reloaded. The module includes a coupon report in admin so you can review coupon usage history and evaluate marketing campaigns. In addition to the admin interface for adding one coupon at a time, you can import coupon details from a flat file for quick loading of coupon codes. For ease of use, it includes context sensitive help. License is for ONE mall. Within that single mall, it can be used in multiple stores without additional license. This module is for Miva Merchant 5.x. We also have the corresponding module for an older version of Merchant.

Coupon Redemption Module Features:

• Easy Entry of Coupons
  You can enter coupons one at a time, import multiple coupons from flat files, or auto-generate coupons from master template coupons.
• Easy Lookup of Specific Coupons or Display Lists of Related Coupons
  You can quickly find a specific coupon by entering the first few letters of its code or the full coupon code. Also, there is a quick list for template generated sub-coupons. Their master coupon code will be displayed with a hyperlink. Clicking it will list all of the sub-coupons for that coupon template.
• Deleting Coupons
  You can either remove coupons by selecting them in the list or purge expired coupons with a single click.
• Context Sensitive Help
  The module incorporates user friendly, field by field help for admin inputs. Click the bold "context sensitive help" in this paragraph to see how it makes the user interface more intuitive. Make sure you are allowing popups.
• Redemption Options ( coupon demo)
• Instant Coupons - Redeem on the product screen.
• Checkout Coupons - Shipping (free, discounted or prorated) are redeemed at checkout on the shipping/payment selection screen. Fixed or percentage off coupons can also be redeemed on this screen, particularly if you want to limit to one checkout coupon per order.
• Basket Coupons - These coupons can be redeemed on any page in the store. Most likely you will put the input on the basket screen. These coupons are fixed or percentage off coupons that are not designated as instant coupons. They are interchangeable with the checkout (except some shipping) coupons. The difference is that the customer can redeem multiple basket coupons in a single order.
• Prompt Templates Are Customizable
  You can customize and style the coupon prompts for all three redemption options.
• Error Messages
  There are twelve error messages to notify the customer why an entered coupon cannot be used if it is not valid. You can change the content of those messages to suit your needs.
• Limit Number Coupons Per Order
  You can limit the number of coupons which can be redeemed in a single order.
• Coupon Usage Reports
  You can display detailed statistics on the coupons used for any time period. The reports list the order number, date, coupon code, email address, value of the coupon, order total, summary count and totals. The reports can be further filtered to display only a specific coupon code or coupons with a specific string of characters within them. This latter filter lets you track coupon usage in specific marketing campaigns or related to specific affiliates. You can also export the list of email addresses which used the coupons listed in the report and email that list to you. These are your loyal customers; contact them and bring them back with more coupon deals.
• Hide from Price Groups
  You can hide the coupon prompts from all price groups or just some of the price groups.
• Google Checkout Module and Coupons
  You can use the fixed discount, percent discount or free shipping type coupons with the Google checkout module.

Coupon Attributes:

• Coupon Code
• Regular Coupons - Any combination of letters and/or numbers.
• Coupon Templates - If this is going to be a coupon template which is used for the auto-generation of unique sub-coupons, there are other characters which are used to identify the coupon series. You can prepend affiliate codes to the coupon so you can identity return on investment from various sources in your usage reports. You can even dynamically assign the product the coupon can be used with when using as a Deal of the Day discount.
• Coupon Type
• Fixed Discount - Deducts a set amount from the order total.
• Percent Discount - Deducts a percentage from the subtotal. It may be from all products or just selected products.
• Free/Reduced Shipping - Gives free/reduced shipping for the entire order no matter what shipping method the customer chooses. Coupon label can be used to show which method it applies to.
• Fixed Discount & Free Shipping - Combination of fixed discount and free shipping in one coupon.
• Percent Discount & Free Shipping - Combination of percent discount and free shipping in one coupon.
• Fixed Discount Off Shipping - Deducts a set amount from the chosen shipping charge.
• Percent Discount Off Shipping - Deducts a percentage off the chosen shipping charge.
• Prorated Shipping - Gives free shipping to products you specify within the order as if they were not in the order. Other products are still charged shipping.
• Free Product - Buy X get Y free (or discounted) or buy X and get 2nd X free or at a discount.
• Combo Fixed Discount - Deducts a set amount from the order total if all the eligible products specified are in the basket.
• Combo Percent Discount - Deducts a percentage from the subtotal. It may be from all products or just selected products. All eligible products specified must be in the basket.
• Percent Off Highest Priced Item - The percent off will only apply to the highest priced item in the basket.
• Redemption Value
  A flat value or percentage off the order total is assigned to each coupon. You can restrict percent calculations to specific products' subtotal.
• Tiers
  You can vary the fixed or percent off discount based on the subtotal in the basket.
• Maximum Value
  Since percentage off coupons could amount to a large discount, you may want to limit the discount amount off the order total.
• Order Minimum
  You can specify a basket minimum before a coupon becomes valid, e.g. can only be used if the basket total is $100 or greater.
• Expires
  An optional expiration date can be included which will prevent its use if the date has passed. If you are creating a coupon template (which permits auto-generation of unique sub-coupons) this value will be the number of days the coupon is good before it expires.
• Reduce Tax
  Based on your state's tax requirements, the coupon can be designated to reduce the sales tax or not reduce it.
• Coupon Usage
  • Multiple Use - The coupon can be used at every visit by any customer who shops at your store. This is usually used as a promo to customers, user lists, clubs, etc. You can limit the number of times (maximum use) that each multiple coupon can be used.
  • One Time for Each Customer - The coupon can only be used for one visit per customer. When the same customer shops at your store a second time, if he/she uses the same coupon code, it will be rejected. This is probably the most common coupon and is usually used in print ads or as a promo, e.g. "$5.00 off on your next visit".
  • One Time Use Unique Coupon Code - The coupon can only be used once. Once any customer has used this code, it becomes unavailable for any other purchase. This is often used as a customer relations tool, e.g. "sorry for the inconvenience, please accept this coupon.....".
• Eligible Products
  You can restrict usage of a coupon in your store so that it can be used only if a specific product code is in the basket. You can list several product codes, any of which in the basket would make the coupon valid if the other requirements are met. If using the percentage discount, you can make it so only those products in the product code list will be used in the discount calculation. You can use a wild card like ABC* instead of individual product codes if they begin with the same string of characters, e.g. ABCxxxxxxx. You can also restrict the coupon usage down to the attribute level so that a specific attribute option must be selected to make the coupon valid. You can make the eligible list into an ineligible list so that any products except those specified will make the coupon valid.
• Eligible Categories
  You can restrict usage of a coupon in your store so that it can be used only if products from specified categories are in the basket. This feature can be used instead of the eligible products list. You cannot use both product and category restrictions for the same coupon.
• Instant Coupons
  Instant coupons are redeemed on the individual product screen. As the product is put in the basket, the coupon discount is instantly applied and displayed in the basket. More than one instant coupon can be redeemed in a single order (subject to the limit number per order). Instant coupons are particularly useful if you want to send out a link in an email with the product code and coupon code in the link so the customer can click the link and it puts the product and coupon in the basket automatically.
• Price Group Restriction
  You can restrict use of certain coupons by including or excluding those price groups in the individual coupon setup.
• Coupon labels
  There is a setting globally for coupon label in the basket. However, you can override that with a label you designate for individual coupons. For example, the global free shipping label might be "Free Shipping". But you may have an override label like "Free Ground Shipping" or "Promo 2-day Shipping".
• Zone (Location) Restriction
  You can limit the usage of a coupon to a specific area/zone. Begin the input with ONE of these: SC- SS- SZ- BC- BS- BZ- The first letter indicates the ship to (S) or bill to (B) address to be compared to the restriction list. The next letter indicates the scope of the zone: country (C), state (S), or ZIP code (Z). Then follow that with a hyphen. After that you would put in the eligible location codes.

Points Redemption Features:

• Point System Configuration
  It uses most of the typical coupon configuration settings which you are already familiar with.
  • Order Minimum - You can require an order minimum before points can be redeemed. It can be based on all products or only specified products
  • Tier redemption - You can vary the percent value of each point based on the order subtotal. For example you could give $1 for every 10 points or $1.50 for every 10 points if the order total is over $200.00.
  • Maximum redemption - in a single order
  • Eligible products - You can include, exclude, or make all eligible to allow points
  • Price group restriction - You can include or exclude price group members for redeeming coupons
  • Payment method restriction - You can include or exclude specific payment methods
  • Unique label in the basket - You specify what you want the basket/invoice label to say, e.g. Award Points
• Points coupon unique features
  • Maintains a balance - Even if all of the points are not redeemed in an order
  • Add order points - Add to the balance at the conclusion of the order
  • Pending order points - Order transactions can be immediately available or you can make them pending. Then to make them active you have 3 methods.
    • Customer edit screen in admin
    • Shipping email - Token inserted in the shipping confirmation email
    • Transaction list - Lists all the pending transactions with easy update
  • Accrue points configurable - You have the option of accruing points on the full order total or subtracting out shipping and/or tax
  • Accrual can be price group restricted - Using the price group rules you configured in the POINTS coupon, you can block adding points to an account. A typical usage would be membership programs. Customers buy into a membership and you put them in a price group. Only that price group would accrue points.
  • Other point addition - Optionally add points for specific reason, e.g. new customer account creation
  • Apply points redemption to all or some products - You can deduct from the cost of all or just some of the products
  • Shipping and Tax - Optionally apply points to shipping and tax so you can have $0.00 orders
  • Flexible points addition - Insert order completion points can be 1 for 1 or a ratio
  • Flexible points redemption - Redeem points can be 1 for 1 or a ratio
  • Import and export - Import/export points of all points transactions
  • Admin transaction panel - Admin can add/delete/adjust points entries in an easy to use transaction panel
  • Transaction history - Customers can view their transaction history in the Account tab when logged in
  • Relevant data - Points entries include date, event action, note, amount, and order number (if applicable)
  • Dormant accounts - Optionally manage dormant accounts
    • Email reminder - Send a store morph email X days from the last transaction to warn of dormancy (manual or cron)
    • Dormant account handling - Delete dormant accounts X days from the last transaction using one of the methods below (manual or cron)
      • Keep all but zero out - Deletion can leave all transactions and insert a single minus transaction to zero the account
      • Erase all but zero entry - Remove all transactions and insert a single zero entry
      • Erase all - Remove all transactions
  • Store morph template - Store morph template used for forms and customer account screen displays

The module currently fully supports the mivasql configuration of MIVA Merchant 5. It also supports MySQL as long as load balancing has the data stored on the single MySQL server and permissions are set correctly on the data directories. This would be the case in most of the server setups. If you are using Merchant 5.x and your host is web.com, you will not be able to use this module due to the way they configure their servers. There are no known issues with other hosts.

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Online overview and initial setup instructions for our MIVA Merchant modules.

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Prompt on the basket screen

Checkout screen showing instant, basket, and shipping coupons in the same order

List of coupons in admin

List of sub-coupons

Screen shot showing template and error response configuration

Screen shot of usage report selection in admin

Screen shot shows itemized coupon usage for specific period

Screen shot shows adding coupons through admin

Adding a shipping coupon

Points redemption history panel

Points redemption configuration

Pending points rapid approval/deletion panel