EMAIL ADDRESS LOGIN AND USERNAME LOOKUP

Allow customers to login with their email address rather than their, hard to remember, customer ID. The default login for Miva Merchant prompts the customer for their username login ID. Customers frequently forget that ID and end up creating a new account.

This module has two basic features:

• Accept the user's email address in lieu of his/her login ID on the login screen
• Display or email the login ID when a correct email address is entered in a username lookup form on any page or popup

The module is easy to install. Simply assign it as a system extension module. Then edit the LOGN and ORDL page templates to include "Email" after the "Login Name" prompt. Make a minor modification to the customer login input. The customer can then enter either their login name OR their email address in the single input to login. The module runs the lookup based on what they entered. An incorrect email address or one not linked to a customer record will result in the typical customer not found message. You can see how it works in this store. If you don't already have one, create an account. Then log out. Then select "Account" in the nav bar. Use your email address instead of the customer login ID.

You can even put a username lookup form on any page in the store. A variation of that is to create a page with just the form on it and make it a popup window to lookup the customer login. The popup feature can be seen on the Account screen in this store. The popup feature will list all of the login IDs which are associated with the email address entered. So if the customer has created multiple accounts, it will list all of the login IDs.

Online overview and initial setup instructions for our MIVA Merchant modules.

Screen shot showing customer login screen

Screen shot showing username lookup popup

Screen shot showing username lookup page