|
|
MAIL MANAGER
Emporium Plus > Software > New for Merchant 5
Emporium Plus > Software > Productivity Modules
|
|
|
Quantity in Basket: none
Code: 1AA00089
Price:
$45.00
|
|
|
The ultimate MIVA Merchant autoresponder module - send specialized emails when customers checkout. These emails are in addition to or in place of the standard emails which are sent at order completion, e.g. merchant NOTIFICATION, customer CONFIRMATION, VENDOR specific notification, and even cell PHONE emails. It also includes the ability to send a WELCOME email when a customer creates a new account and include things like customer login and password and even promotion codes. No need to license multiple modules, each of the email types listed above are done with this single module. In Merchant 4.14-4.24 (with OpenUI) and 5.x, using tokens, you can send an email from ANY PAGE in the store. Use it for tracking page views in real time. Mail Manager has multiple layout controls; from point and click checkboxes for pre-designed text emails (all versions), to the legacy token system used with our Merchant 4.14-4.24 and 5.x HTML emails, up to the HTML emails using Merchant 5.x Store Morph Technology templates with complete version history control. Licensed by domain; multiple stores in a single domain require only one license.
Features: (some features are only in the compiled version)
- Autoresponder - specialized emails at the completion of the order
- Merchant notification and customer confirmation
- Vendor and product specific templates
- Can limit sending based on a specific attribute/option code for a product
- Include coupons or promo codes when specific products ordered
- Optionally require an input to allow the email, eg a response from Addendum
- Easy to use checkbox configuration of vertical or horizontal layout emails
- Highly configurable free form legacy template layout emails with embedded tokens
- SMT 5.x order emails can be used for most scenarios
- HTML or text email formatting
- SMT 5.x order emails can be multipart text and html for the email client challenged
- In Merchant 5.x change character set from default iso-8859-1 to others, e.g. utf-8
- Send merchant page snapshot emails in Merchant 5
- Unlimited forms can send emails to the store in Merchant 5
- Archive flat file is created for each template, easily track sales activity
- Mail Manager Report module can display the flat file contents by time period or product
- Ship to, bill to and other email addresses for each template
- Send emails to your company's internal departments, e.g. shipping
- Emails to web enabled cell phones as abbreviated messages
- Open architecture so that other events can also trigger an automated response
- Can resend emails when the customer knows and
enters their order number and email address (requires compiled 4.x or newer
Merchant and template page that can use module tokens)
- In Merchant 5, use render token to send an email from any page in your store
- Use standard module token to send an email from template pages (requires compiled 4.x
Merchant and template page that can use module tokens)
- Send a welcome email before the order completes and include a promo code
- In Merchant 5, include custom customer field data in the welcome emails
- Include 3rd party data with tokens, e.g. Addendum responses
- In Merchant 5.x display custom product and customer fields
- Display shipping and payment invoice messages
- Create packing slip and label emails
- Ship to country address formatted according to the applicable country's postal recommendations
- Restrict email to a specified order dollar value range, reward big spending customers with a coupon
- Restrict email to a specified list of countries, thus allowing for language specific emails
- MMUI and OpenUI compatible. No editing of the mmui.mv is needed and no OpenUI hook points are used
Feature Details.
In admin, you create one or more template emails. Each
template can be different, i.e. what it displays, how the
data is oriented on the screen/paper, and what product(s)
triggers the autoresponder. Most responses are triggered
by the product codes purchased. Some example uses:
- Email to any of your
drop-ship manufacturers listing the Ship To
address and the products to be shipped if using real time credit
card authorization. The module will sort out which drop shipper
gets which emails, including listing the products to be shipped. Unlike
some other vendors' drop ship notification modules, this one only includes
the products belonging to the associated drop shipper. Thus a drop shipper does
not see the products being supplied to the customer by other drop shippers when
the order contains multiple product sources. You
can still use the module if you are not using real time authorization,
but you would send the email to your pending mailbox until manual processing
verified the charge, then forward to the drop shipper. This would save
hand entering the order. In addition to the email, an archive flat
file is created which you can use to easily track sales activity
related to each of your drop-ship manufacturers.
- Email to Ship To or Bill To or both thanking them for
a
donation to your sponsored charity on your site.
- Email to
your shipping department listing Ship To address
and products ordered if using real time credit card
authorization. Products section can be torn/folded to
result in a shipping label with your company address included. If not
using real time authorization, use the pending mailbox technique similar
to the drop shipper scenario above.
- Email a
promo coupon code if a customer purchases a specific
product or from a list of products
- Email service, warranty, shipping and contact information on
specific products or
product lines
- Send an email to your cell phone's inbox
when orders are placed in your store (requires a cell phone
plan that assigns an email address to your phone).
- You own a mall with multiple stores within the mall. Those
store owners rent the stores from you for a percentage of
their gross. Use mail manager as an audit tool to track their
sales. In addition to the autoresponse email, mail manager
produces a flat file with order ID, date, product name,
product code, quantity, price for each, and price extended.
Periodically retrieve that flat file and import into a spreadsheet
for easy analysis.
With compiled Merchant, the included Mail Manager Report
module can display the contents of that flat file
through admin. It can filter the report by specific time
periods (daily, weekly, monthly) within reason. The limits
of your PC or server may prevent very lengthy reports for
excessively long time periods. It can also limit the
report to only one product code. Since the templates can
be designed for each vendor, you can create individual
vendor flat files with a corresponding report for each
vendor.
- Literally, you can have a different autoresponder for every
product in your store.
However, Mail Manager has a somewhat open architecture so
that other events can also trigger an automated response. For example:
- Send a
welcome email before the order completes, but after
the customer completes the registration process (for those that
create an account)
- Send a thank you for
rating a product (using our Rate This system)
along with a coupon code for taking the time to do so
- Essentially any event in the mmui, oui or even another third
party module can trigger an email which you write for the
particular event
-
You can use the
ifvar script or var token in these "other event" emails. For
example, generate a unique
coupon code with a module token and insert it in the welcome
email to give the new customer an incentive to buy now. If you
don't have an account with us yet, sign up and you'll see how it
works.
- In MIVA Merchant 5, we have include the ability to use a render token to send
an email from any page in the store. For example, put it on the product page to
send a specific email when a specific product's page is viewed by a customer
who is logged in. The email goes to their password recovery address (but could be
bill to or ship to address). If you want it sent to a hard coded address, e.g. yours
to monitor traffic, you would put your email address in the 3rd parameter of the token.
The uses of this feature are endless. Send a coupon to entice customers to buy when
they visit specific product screens. Tell them about other products related to the one
they just viewed. If you are using OpenUI or page templates which can use module
tokens in 4.x compiled, the 4.x compiled version of the Mail Manager also has this feature.
- In Merchant 5 customers can send a snapshot of almost any page in
your store to himself, a friend, or himself and a friend.
Why settle for a link on a tell a friend email when you
can send the whole page.
To see how it works go to this
category page deep in the One Sheet category. Scroll
to the bottom of the page and fill in the form.
Customers can use this feature to send the basket page to
the purchasing department to obtain approval for purchase.
Or send it to himself and use it for a wish list from
which he can add products to the basket directly from
the email.
You can also create a form with a text input (instead of
hidden) so the
customer can choose the page to send,
instead of just the one they are on.
- In Merchant 5 you can create an unlimited number of
contact forms for Merchant. You simply create a page
with the form inputs on it. Then create a page
that receives, interprets and validates the inputs. You
can include a random generated math challenge to cut down
on spammers.
You can validate inputs with store morph technology
(Merchant page template) code and send the customer back
to the original form if there is a problem with an input.
Using the page sending feature (above) of Mail Manager,
the completed page (from form data) is
then sent via email to the email address of your chosing.
Here is a
simple example of this feature.
As you can see, the uses of this Mail Manager are quite
diverse. Some of the variable features configured through
admin for each template are:
- Show or hide any of the data elements
- Orient your email either
horizontally or
vertically
-
In the compiled version is a free form template using an
extensive list of
tokens and mini-scripts to customize the emails that
are sent at the time of order completion. They can vary
from mimics of the standard
merchant notification and customer confirmation emails to
brief order notifications for better acceptance within cell
phone emails. The emails can be plain text or HTML formatted
emails for better readability. In Merchant 5.x store
morph emails, you can have a multipart email with plain
text for email clients which do not display html along
with the html formatted text. The email client will
automatically determine which format to display.
You can change the fonts, colors,
layout and even add images to your confirmation and
notification emails. If your shipping and payment modules are configured with
invoice notices, these can be included in the emails with a token.
You can include data from other 3rd party modules, like
Addendum, by using tokens. You can also create packing slip and
label emails with the "ship to" country address formatted
according to the applicable country's postal recommendations when
using the HTML template. In the free form template you can
also set the time so that it can be offset from the server time,
thus display for a different time zone in each of your emails.
- In Merchant 5.x you can display the values in custom fields. In the main body you can display custom customer field values if the customer created an account (order and welcome emails). In the product section you can display custom product field values.
The install doc has more information on how to use the tokens to display the data.
- Customize your email and store's physical address
- Designate email recipient, i.e. Ship To and/or Bill To and/or
fixed email address
- List full or partial Ship To and/or Bill To address
-
Restrict email to a specified order dollar value range, reward
big spending customers with a coupon for their next visit
-
Restrict email to a specified list of countries, thus allowing
for language specific emails
-
Resend order emails if the customer knows and enters the order number and email which match the actual order. The form for these two data elements can be placed anywhere you can edit the store user interface, e.g. headers, footers, welcome screen. Requires compiled 4.x
Merchant and template page that can use module tokens, e.g. OpenUI or dynamic page templates or Merchant 5.x. In addition to being a nice feature for customers, it is useful for you if you want to re-send emails while you edit the email text and layout.
-
While the uncompiled version of Mail Manager can limit the email to
be sent with specific products, the compiled version goes one step
further. You can specify the product code and an attribute/option
value that must also be met. This is particularly useful when the
emails are used for vendor notification. A certain product might be
drop shipped by two different vendors and the only difference is the
selected attribute/option value.
-
Insert a "require" token that has to be met before the email will be allowed. As example,
have a checkbox using Addendum to ask a customer if they want to be added to a list
server (mailing list). Then if they check the box, the "yes" response is sent to Mail Manager. The
Mail Manager can then generate a specifically formatted email to activate an email address at
your list server, if you have one.
- Write a different body for each of the email templates you add
- List
products and prices or just the
products without prices
- Link to one or more product codes or entire inventory with wildcard
- No need to go to each product to link the email, a copy and paste from
a flat text file will add hundreds instantly
I'd be surprised if you find that this capability
exists anywhere in any mid-priced shopping cart system.
Autoresponders that fill in the blanks are one thing, but
this is a store owner, pre-planned autoresponse for a
specific product. Within your store, you could have dozens
of different responses (individual or grouped) or a
wildcard response for all of the products. You can use it
to make connections not directly related to sales, yet
linked to a specific sale.
- Customer buys a kayak from your store. Tell them about
the kayak camp 20 miles from your store and give them the 800
number of the guy with the info about a big get together next
month.
- Customer buys an orchid from you which would lead you to
believe he/she may have a specific variety you have been looking
for. You autorespond with your want list for your nursery in
hopes of finding the needle in a haystack.
As you can see, this list could be endless. Targetted,
intelligent autoresponders are designed to increase your store's
business and decrease the amount of time employees spend on sending
out product specific, followup emails. Combine this module with
other store communication modules in the
Communication Manager bundle and save.
MMUI and OpenUI compatible. No editing of the mmui.mv
is needed and no OpenUI hook points are used. Thus, module
conflict does not occur. The pre-formed templates are easy
to configure and do not require programming experience. In
the compiled version of Merchant (4.14 and newer), you
also have the option of using tokens and mini-scripts in
free form templates. An example free form template is
included with the install documents.
 Online overview,
initial setup instructions, limitations and module configuration help
is a button click away from this screen and the admin screen within the
module.
| |
| Screen shot admin interface browsing templates |
| Screen shot admin interface individual template |
| Screen shot admin interface individual template (continued) |
| Screen shot of report (compiled Merchant only) |
|
| |
Average Customer Rating
|
|
Number of Raters: 6
|
| |
Reviewer: Ed in Orange Park, United States 07/31/2007
A must have Mod! Installation and usage support is first class. A valuable tool for facilitating sales and repeat business. Combined with couponrd.mvc a very powerful tool.
|
| |
Reviewer: sean in suffolk, United States 05/29/2007
really a super module. Like the previous reviewers, it took me about 2-3 hours to get a good grasp of the module, after that, it just works the wonders.
Important to me: I choose EmporiumPlus modules not only about its power, it's more about the support. Bill is very responsive and knowlegable, he even helped debugging at a point.
|
| |
|
more reviews > >
|
|
Sign In to review this product
|
|
|
