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LOST AND FOUND ORDERS
Emporium Plus > Software > New for Merchant 5
Emporium Plus > Software > Productivity Modules
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Quantity in Basket: none
Code: 1AA00091
Current Price: $15.00
Reg. $15.00 as low as:
$9.00
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Volume Price |
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Quantity |
Price Each |
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3-10 | $10.50 |
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11+ | $9.00 |
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Display the contents of baskets before and in most cases, after the order is finalized with this MIVA Merchant module. If you are using Merchant 5.x and MySQL, you will not be able to display the contents of completed orders or baskets which have been deleted in this module. With 5.x and MySQL you will be able to see the baskets which did not complete and have not yet been deleted (either by the store admin when deleting baskets or by the customer deleting their own basket).
Once a customer enters their personal data,
an order number is assigned to the basket. During the next
few minutes a variety of things can happen, one of which is
the order will be completed without error. On the other
hand, an order may not be completed due to server error,
communication between the payment processor and your store
fails, the customer decides not to purchase, duplicate ID
corruption occurs in your orders database, and any number
of other perils.
If you have not packed your store databases, you may still
be able to recover most information from lost orders. This module
provides the ship to and bill to customer info. It lists
the products and their attributes that were ordered. It
lists the shipping, tax, coupons, discounts and other
miscellaneous entries. It also displays the payment module
and data element (not the CC number).
With Merchant 4.x and 5.x (using MivaSQL), the data will remain in this file until you pack the
store databases or the basket number is reclaimed by merchant. The number
may be reclaimed if the customer re-visits your store after
their earlier, abandoned basket had timed out. If they don't
re-visit, the number will remain until you pack the store
databases. If using 5.x and MySQL, you will still be able to see the data as long as the basket is not deleted and the order had not been completed.
The 4.x compiled version of this module is also included in the
Basket Master bundle for Merchant version 4.14-4.24. Save when you buy bundled module licenses.
 Online overview
and initial setup instructions for our MIVA Merchant modules.
| Screen shot of basket info |
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Average Customer Rating
 
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Number of Raters: 5
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12/19/2008
I got this module when I had a problem between Paypal and our MIVA shopping cart. While I got IPN from Paypal, I didn't get the order confirmation e-mail so I didn't know what the buyer ordered. However, this module resolved this problem very fast. I didn't know this module before so I had to contact the buyers at many times. Now I don't need to worry about Paypal payment anymore.
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Reviewer: Rhonda in Johnson City, United States 05/19/2007
A great safety net, and allows you to get an idea quickly what items your customers were looking at who did not complete their transaction.
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