Display all open baskets in a table format. This report includes active and expired baskets. As a store owner you are able to see how many people come to your store and abandon baskets, even after placing items in the basket. In some cases, customers get to checkout and then abandon baskets and you can determine that too. As baskets are converted to orders, they disappear from this listing. Likewise, when expired baskets are deleted in Admin, they also disappear from this listing. - Basket ID - Number assigned when a customer visits your store
- Order No. - Incremented number (or retrieved from unused numbers) each time a customer enters their customer information at checkout
- Customer - Account info (if available) - Login, Ship To Name, Bill To Name (if different), Ship To Email, Bill To Email (if different)
- Product - Product codes in the basket at this time (may be empty or contain one or more)
- Expired - "Yes" indicates the basket was last refreshed more than the number of minutes for your basket timeout setting. A number indicates the number of minutes since last activity and the basket is not timed out.
| Screen shot showing open baskets | |