Template and token features in the Follow-on Contact module for Merchant
4.14 and newer (compiled version only).
Example entries for the global follow-on email using the HTML formatting.
1. Main Section
%ifvar|g.baseurl|%
Dear %firstname%,
Recently you purchased items from our store. We hope
you are satisfied with your purchase and look forward to
doing business with you in the future.
If you are unhappy with your purchase, please contact
us by replying to this email.
William Weiland
Order: %order_id% Placed: %placed%
2. Product Section
| %product_code% |
%product_name% |
%ifvar|product_thumbnail| %
|
3. If using our coupon module, you can use something like the following
to clone a coupon and insert the code directly into the follow-on email.
Read the instructions in the coupon module for creating coupon templates
for coupon generation.
In appreciation of your business, we are sending you a
coupon %module|couponrd|2~FLW-% which you can redeem
for 10% off an order placed within the next 24 hours.
4. Remember to set the distribution to test mode and send after 0 days
for testing until you are sure you have the module functioning properly.
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The individual product follow-on emails are similar except they do not
have an autogenerated products section. These emails are more specific
to a product. For example, if someone buys a skateboard from you, you
might want to suggest a helmet and give them a coupon a week or so
after their skateboard purchase. By using our Coupon Redemption module
you can generate unique coupon codes on the fly for this purpose (see
above example for coupon token).
You can have one or two product specific emails. If you leave the days
as 0, none will be generated. If you make it 1, it will generate an email
1 day from the time of the order. If you make it 10, then 10 days, and so
on. You can make it a -1 and it will generate the same day as the order.